3 reasons why poles can be the best way to bring you full fibre

When designing a full fibre network, we thoroughly survey each site in an attempt to utilise the existing infrastructure as much as possible. However, this is not always viable when the following issues arise:

  • Existing cables are directly buried (installed without PVC protective ducts)
  • Existing ducts are blocked
  • Existing chambers and ducts are at full capacity

Once we have a full understanding of the site’s condition, we plan around these issues to design the best solution which considers cost, time, and community disruption.

To complete the network design effectively and connect as many residences as possible, we often need to either dig new trenches or install telegraph poles.

The underground method is often more aesthetically pleasing as it doesn’t involve the installation of new telegraph poles. However, that same underground option can often be very costly and highly disruptive for residents, not only on the roads and pavements in and around their streets, but also on their properties if they don’t have existing infrastructure.

So although the underground method may appear as the most desirable option, there are three main reasons why poles often provide a better solution.

  1. They’re efficient

Taking only a few hours to install, poles are a much faster way to bring you full fibre. This method ensures your new network will be ready as soon as possible!

On the other hand, going underground means digging up the earth, road, footpaths, and driveways. This can add months to your network build.

  1. Much less disruptive

Installing poles means minimal community disruption, meanwhile digging underground requires heavy machinery, noise pollution and disrupted access to residential driveways over a prolonged period. To install fibre underground, we need to dig new trenches meaning road and path closures could be in place for months.

As we provide a fibre to the premise (FTTP) service, we will be required to excavate the property of those residents with an underground connection. With poles, this excavation and excessive road-works can be avoided.

Digging also poses a risk of cutting into other infrastructure underground (like gas or water pipes) that hasn’t been properly mapped out by the original installers. The overground alternative will minimise this risk and create a safer environment for surrounding homes.

  1. Increased reach

As poles are a more efficient delivery method, they enable us to service more homes. Depending on the type, one pole can service as many as 26 properties.

For isolated properties, poles can make the difference between an area getting full fibre broadband or being left to wait years longer.


We will always listen to residents’ concerns prior to installing their new network. Although they might not be the most desired option, poles allow us to service as many homes as possible in a timely manner with minimal disruption. If a more efficient way of installing the network is brought to our attention, we’ll always happily take that feedback on board.


Without fail, we will always comply with Regulation 5 of the Electronic Communications Code (Conditions and Restriction) Regulations 2013 to provide statutory notices regarding the installation of poles. We thank residents in advance for their cooperation as we work to upgrade their community with a full fibre network.

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