We are

Bridging the digital divide and revolutionising the future of full fibre broadband in the UK. Here’s what you need to know about us.

Our mission? Simple.

Fusion Fibre Group’s purpose is clear: to futureproof communities in the UK with durable, Gigabit-capable full fibre broadband networks. Why? Because the digital age is not a ‘viral trend’, it’s fundamentally shifted how we live, work, play, and connect with the world, and we don’t want anyone to be left behind.

Why we're different.

Reliable

From our networks to our people, you can count on us to get the job done seamlessly.

Customer-centric

Our customers are more than just a number, they’re at the heart of what we do. We express our gratitude for their loyalty by rewarding commitment.

Fair

Almost all parts of life are played out online - we want everyone to have access to future-ready broadband so they can join in the fun.

Honest

We’re not afraid to admit our mistakes. We may not always get it right but will always do our best to act with integrity, learn from past mistakes and constantly evolve our processes.

Why we do what we do.

Our digital world

As our lives increasingly intertwine with the digital world, the importance of high-quality broadband cannot be overstated. From work and education to entertainment and social interactions, broadband is undeniably the lifeblood of modern society.

Your full fibre experts

We’re full fibre know-it-alls, and we’re proud about it! Our team spans across the UK and we’re the experts in all things full fibre-related. From building and upgrading networks to setting up homes and businesses with bespoke broadband solutions, you can count on us to do the job and do it well.

100 per cent full fibre

No short cuts, no dodgy products, and absolutely NO copper wires. When you choose Fusion Fibre Group, you know you’re getting full fibre: the real deal.

Onwards and upwards

In late-2022, we started partnering with other full fibre wholesalers and businesses. Our commitment to connectivity in the UK is paramount at Fusion Fibre Group - and the proof’s in the pudding! We have access to connect over 15 million properties with full fibre broadband, with plans for this number to grow exponentially this year.

The 2025 analogue switch off

Phone companies in the UK plan to deactivate the country’s existing analogue system starting in December 2025. This system, known as the Public Switched Telephone Network (PSTN), cannot handle the broadband needs of today. Eventually, all connections will be through full fibre. Read more about the switch off here.

A snapshot.

14 networks

in Durham, Northumberland, the North West and Yorkshire have been built (or are still being built) by our expert team so that rural communities have access to gigabit-capable broadband.

15 million

properties will have access to Fusion Fibre Group services. We're currently working with five wholesale providers so that we can offer ultrafast connectivity to homes and businesses across the country.

100 per cent

full fibre networks. With Fusion Fibre Group, you get the real deal. There's no reliance on out-dated, clunky, copper cables in our networks.

OUR PARTNERS

We work with the best in the business to bring you state-of-the-art internet technology. If you sign up for Fusion Fibre Group via a partner, you’ll be one of our valued customers! The network you use will be managed by our partner.

Report a fault

If your broadband is not working as usual, please fill in
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Alternatively, call our support team on 0333 305 7560.

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